Why is my progress lost?

Modified on Tue, 18 Aug at 8:37 AM

Don't worry – your progress most likely isn't actually lost. Try the following solutions to restore your progress.


1. Switch to the correct sign language

It can happen that you were switched to a different sign language. To change back to the correct one, go to Profile at the bottom of the screen and then choose Switch Language.


2. Login with the correct account

Check if you're logged in with the correct account. To do so, select Profile at the bottom of the screen.


At the top of the screen, you can see your email addressIf it isn't the correct one, log out and then log in with the correct one. 


You forgot your password?

If you forgot your password you can reset it here:
https://linking.lingvano.com/Ss8X



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